FAQ
1. What are Dehydrated or Dried Treats?
Dehydrated treats, commonly known as dried treats, are made by removing water from meats and vegetables slowly over many hours using warm air. This process preserves the nutrients, creating a healthy and tasty option for your furry friend.
2. Are your products homemade in Australia?
Absolutely! Every bag of our treats is lovingly crafted by hand right here in Sydney, Australia. We believe in providing the best for your pups, and that means using quality locally sourced ingredients.
3. How are your treats made?
We carefully hand pick each ingredient to ensure top quality. Every piece is meticulously checked and cleaned to remove any fat and unwanted bits before being transformed into delicious treats.
4. Where are you based?
We’re proudly based on the Northern Beaches of Sydney, Australia.
5. What are your shipping methods?
We currently ship within Australia using Australia Post.
6. What treats are best for training?
For training, we recommend treats that are easy to break apart and require minimal chewing. Options like Chicken Jerky, Chicken Hearts and Sweet Potato strips work great!
7. What treats are suitable for puppies?
For puppies, we suggest soft chews or training treats that are easy to digest. Avoid hard chews until they’ve fully transitioned their teeth. Once their adult teeth are in, introduce hard treats gradually—starting with just one per week.
8. Can I leave my dog unattended while they have a treat?
We do not recommend leaving your dog alone with treats, as some can pose choking hazards. Always supervise your dog while they enjoy their snacks.
9. What is the shelf life of your products?
We believe in freshness, just like you do! Our treats have a shelf life of 6-8 months, ensuring your pup gets the best quality every time, However we do recommend to consume treats within 2 weeks of opening.
10. How long does it take for orders to be sent?
All our treats are packed to order, your order will always be dispatched as soon as possible however please allow 1-3 business days for processing.
Contact:
Email: therealtreatco@gmail.com
Phone: +61450661020